REFUND POLICY
REFUND POLICY
We offer a 7-day return window from the date your order is delivered (applicable for orders placed outside sale periods).
To be eligible for a return, the product must be unused, unwashed, and in its original condition with all tags attached.
We reserve the right to reject returns in the following cases:
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If the item appears to be used, washed, or soiled.
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If the item is damaged, unless it was received in a damaged condition.
If your return is accepted within the eligible period, you will be refunded only the product amount—delivery charges are non-refundable.
Refunds will be processed in one of the following ways:
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Credited to your store wallet, or
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Returned to the original payment source within 6–7 working days, in case of a manufacturing defect.
If you receive a damaged, defective, missing, or incorrect product, please contact us within 24 hours of delivery at:
📧 enquiry@rebuiltfashion.com
Please note:
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Each order can be returned a maximum of two (2) times consecutively.
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For prepaid orders, refunds will be initiated within 7 working days after the product passes quality check at our warehouse. The amount will reflect in your original payment mode.
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If a refund coupon was used for a prepaid order, the coupon value will be refunded as a new coupon, and any remaining amount will be refunded via your original payment mode.
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For COD orders, a coupon code equal to the order value will be sent to your registered email or contact number within 48 hours of successful quality check.